Apex Service Partners is looking for a detail-oriented and proactive Sales Experience Coordinator to drive inside sales efforts and support community engagement initiatives. This role blends sales follow-up (rehash), local community outreach, and light administrative support. The ideal candidate is a self-starter who enjoys connecting with customers, building relationships in the community, and keeping internal processes organized.
Pay: $50,000-70,000 annually
Location: On-site in West Mifflin, PA or Plum, PA
What We Offer:
- Health, dental, and vision insurance
- 401k with 4% Match
- Opportunities for growth and development
- A supportive and team-oriented work environment
What You’ll Be Doing:
- Rehash Coordination (Sales)
- Follow up with customers across the Steel Belt Market (Pittsburgh & Cleveland) who received estimates but have not yet scheduled service.
- Maintain and update tracking systems to ensure timely outreach.
- Collaborate with sales and service teams to improve conversion rates.
- Provide feedback on customer concerns or objections to help refine sales strategies.
- Community Engagement
- Represent the market at local events, sponsorships, job fairs, and community initiatives in both Pittsburgh and Cleveland.
- Partner with the Marketing Manager to coordinate marketing materials and giveaways for events and campaigns.
- Build relationships with local organizations, vendors, and partners.
- Office Administration (Light IT & Financing Support)
- Assist customers with financing applications and ensure documentation is complete.
- Submit and track financing approvals, communicating updates to customers and internal teams.
- Support basic IT setup for new hires (e.g., email accounts, login credentials).
What You'll Bring:
- 1-2 years in sales, customer service, or marketing required.
- Strong communication and relationship-building skills.
- Organized and detail-oriented with the ability to manage multiple priorities.
- Comfortable using CRM systems, Microsoft Office, and basic tech tools.
- Passion for community involvement and customer satisfaction
- Nice to Have: Experience with Service Titan or similar service management software
What Makes Apex Service Partners Different?
- Empowered Work Environment: We trust our team members to take ownership of their responsibilities. As a Sales Experience Coordinator, you’ll have the autonomy to manage key processes like rehash, IT setup, and financing without micromanagement—your expertise is valued.
- Respect & Team Spirit: You’re more than just a support role—you’re a vital part of our operations. We foster a culture of respect, collaboration, and open communication, where your contributions are recognized and appreciated.
If you're ready to join a company that values your experience and gives you the room to thrive, apply now to join the Apex Service Partners team!